We had done our homework on pool companies for over a year before deciding to go with TradeMark. We heard a lot of positive and negative things about many of the area pool companies, but TradeMark appeared to be the best option for us. Our first actual interaction at TradeMark was with the office staff who were very friendly and professional. We then had an appointment for Fred to meet with us. We cannot say enough positive things about Fred because he seemed like a good friend who was there to help you with planning your pool. He is very knowledgeable and presents a variety of ideas to you with no pressure at all. At the start of the process, we ran into an issue of access to our backyard for construction. Our neighbor was very reluctant to allow us to take down the fence. When we told Fred about this rather important issue, both Fred and Mark (the owner) came out to our house to determine options. Mark then made arrangements to get a smaller Bobcat that could fit down the side of our house without the need for taking down the fence we share with the neighbor. At this point, we were even more impressed that Mark took the time to come meet with us and work around the issue with the neighbor. Fred then kept us informed of the process and stayed in contact until it was time for actual construction. Once the construction process was about to start, Alden called us and remained in contact with us throughout until the project was completed. Despite all the rainy weather, the construction moved along and was completed within in the projected timeline. There were so many little details and requests by us that TradeMark tended to during the process. They made it an exciting and enjoyable experience. The pool, hot tub, fire pit, and concrete all came out great. They remained in contact with us even after the project was completed. All of our interactions with TradeMark staff was very pleasant and positive. We definitely recommend TradeMark to anyone. We clearly made the right choice in selecting TradeMark for our pool.
Michael A. / Manteca
By far the best experience from initial phone call to Julie to filling my beautiful pool with water the TEAM at Trademark far exceeded our expectations. It's not often you can say that but these guys are fantastic! I was kept in the loop every step of the way. I often would call with additions or deletions and received nothing but courteous replies each and every time. Ron designed a gorgeous pool with all my requests and created the perfect fit for our backyard. Alden and his crew worked countless hours completing each task on time. All the mud and slippery slopes made the dig a fun day to watch! Mark often checked in assuring that every detail was completed as requested giving his team kudos for a job well done.
We have a gorgeous pool that we will enjoy memories in for a long time!
Thank you Trademark for making our pool experience a great one!
Shannon D. / Modest
Trademark built us a beautiful pool and we are beyond pleased. They were always kind, professional and patient with the million questions we threw at them. From the moment of our first interaction with them they made it clear that they put the customer first and only wanted us to be happy. We had Fred for our design, and Mike for our project manager. The owner Mr. Wampler even came into to our design appointment to meet us and offer suggestions and help us pick out our pebble tec and tiles. They even finished our pool ahead of the contract date. A big thank you to all the staff at Trademark!
Candice / Hughson
Trademark Pool installed our Pool this past spring and now that we have had plenty of time to enjoy and reflect on this experience, we cannot say thank you enough to the entire team. Rob, Alden & Mark kept our project deliverables on track and followed through exceptionally well. We are surprised with some of the not so stellar reviews posted here, however, I can share that we were more than pleased with the entire project. Thank you "Trademark" leadership & pool construction teams. We wish you ongoing success. Al & Lupita M., Manteca, Ca.
Trademark Pool & Spa was a great experience from the start! From Ron, our sales and designer representative, to the wonderful office staff, and to each construction phase - they were amazing. Our project manager Mike was informative, and the process was explained. They have been responsive post-install, supportive of our needs and accommodating to our schedules.
Steve and Kevin were both professional and supportive.
If you are wondering where to go for a new project or to repair or modernize your existing pool, Trademark Pool & Spa is where you need to go. FIVE STARS.
If you need further information prior to purchasing your pool, please call on Trademark and ask for my phone number. I'm happy to endorse Trademark!
James M. / Merced
These guys have been spot on from the day the hole got dug to final inspection and even two and a half years later ... they've jumped on little problems and fixed them quickly. Even completely changed out a complete controller system when they found a manufacturer defect. Cant say enough about their friendly service and support!
I have a small pool, LED lights, Malibu shelf, an Aquapure salt system, pool heater and cell phone control. Love it! Louie A / Patterson
Awesome job!! They were very professional and helpful from the begging to the end. They did everything they said they would and more. I am very impressed and would recommend them to friends and family. Thank you Mark, Ron, Craig, Alden and your entire crew!!! Job well done!!!
Kevin Manteca
They are amazing. Can not say enough good things about them. Ron was great explaining everything to us and getting everything started. Aldin was amazing every day while work was getting done he would always at the end of the day ask me and my wife how we like everything and thought how everything was going. It took them only a month to finish our amazing pool when everyone else was say 3 to 5 months. This company care about you and works fast but also does a great job at the same time. You will not find a better company that has great family values and just great all around customer service.
Justin S. / Manteca
Online Review by Lateef P. in Clements, Ca
Wow, what a wonderful experience. I was promised completion in 35 days. Mark performed as promised on budget and we were swimming on day 33!!!! His staff was professional and courteous, they truly a well organized group of professionals! As a Real Estate Broker I meet a ton of contractors, none have ever had the commitment and dedication that I've experienced here. Anyone needing a pool will always be directed to TradeMark Pool. Per my Son, you guys ROCK!!!!
Thanks again.
Lateef Palmer
Online Review by Kamal A. in Elk Grove, Ca
Before we started planning our project, we were a bit nervous about selecting from a bidding contractor. But, after meeting Mark,all of my worries were addressed, when I looked at his completed projects and ongoing projects in Stockton. We gave him the verbal go ahead after following him for 2 bocks. Work just began on time and within budget. In two months months our project was completed. His crew did a fantastic job and made our dream backyard come true. We are glad we chose him for a swimming pool project. Everything was done to my satisfaction. Great Job Mark. Keep up the good work. The project is worth every penny spent.
God Bless You.
Kamal Atwals
Online Review by Butch W.
They did an excellent job. He was on time, did a very good job, clean about what he was doing, very courteous. He did it from start to finish, no problems with his work.
Butch W.
Dear Mark
Thank you for the wonderful swimming pool. Your talent and creative design resulted in a truly unique and custom pool. Especially the waterfall. Seeing you on the job ensured that the crews performed the work to your vision and high standards. Your suggestions and guidance with the decisions that I did have to make prevented me from making the wrong choice with tiles and colors. Thanks again.
Ryan
Dear Julie and Mark,
We had considered putting in a pool in years past and each time decided against it because of all the horror stories we’d heard about contractors, time and supposed “estimates”. After hearing a few good things about a new pool company called Trademark, we decided to give you a call. Mark came to our home the next day and we were told how he runs his business, his past experience and that he was a man of his word. We explained that because we have no fence line we weren’t sure what kind of pool to put in, what to do about safety and that the whole process seemed a bit intimidating. Mark said, “Give me 30 minutes on my computer and I’ll show you some ideas.” Thirty minutes later he showed us a beautiful computer generated drawing of a free form pool and waterfall. We loved it! Within that week we had signed a contract and work was started. We were given a timeline as to when things would take place and told who would be doing what. We came home one day and thought everyone had left for the day. It was 3:00 Friday afternoon. About 5:00 P.M. a couple of men drove up and started unloading a Bobcat. We went out to ask what was going on, because we didn’t expect them back until Monday morning. They explained that the original Bobcat had broke down, they drove to Delhi to pick up another one, and had returned to finish the work that had been promised. Our first thought was that these men must not be from around here! From what we’d heard from friends and their experiences was that contractors always left early, especially on Fridays, showed up when it was convenient for them and were always at least three weeks behind. The men were here until 9:00 that night and they finished just like they said they would. We were in shock!
Every time we had a question it was answered, if we left a message for someone the call was retuned that day, communication always seemed to be a priority at Trademark.
We have been enjoying our pool for two months now. It is absolutely beautiful! We have received so many compliments on how well it “fits” on our acreage. The rock waterfall is a subject of envy for many friends. As you know we have already referred people to Trademark and we will continue to do so. We just wanted to say “thank you”. Our experience with you was one we’ve happily shared with many people. Mark came into our home, designed a pool for us, quoted us a price, and told us when the whole project would be finished. We love the pool, we paid exactly what Mark quoted us and the pool was done when he said it would be. So many people are in awe when they hear that story. “Wow! You never hear of that happening!” is a common response. We are happy to help promote your business and hope that God continues to bless you in your business and personal life.
Sincerely,
The Beard Family
Dear TradeMark Pools,
Darius and I began searching for a good quality pool company since last summer. We looked for a company that would be affordable, reliable, and that would provide us with good quality workmanship and materials. We also wanted someone with a good established business reputation. After speaking with many well known pool companies, none were able to meet our needs and expectations. One day while looking through our local paper I came across the ad for TradeMark Pools. They promptly made me an appointment with the owner himself. He came out and evaluated our propery and designed us a swimming pool on his laptop. That was very impressive!
He showed us how our pool would look in our yard. Mark was very honest, straight forward with his plan and prices, as well as very caring and concerned for our families needs. Our search was finally over. TradeMark Pools was what we were looking for all along. We are so happy with our decision in choosing this company to build our pool. The excellent service and the quality of work they provided us, and also the special attention with meeting all of our needs every step of the way, was above and beyond our expectations. Our family, friends, and neighbors are so amazed with our beautiful pool! They are were shocked at the short period of time it took too. 30 days to be exact. As a matter of fact one of our friends loved the way our pool looked they also decided to have TradeMark Pools build them a pool. I will continue to refer anyone who wants a great quality built pool with excellent service, at a reasonable price to TradeMak Pools.
Sincerely,
Darius and Sheri
Hi Mark and Julie,
I had a neighbor over today who is an experienced electrician. He was here on some separate electrical work but asked to see how the pool build was going. He looked everything over and commented on what a professional job you guys have done so far. I just wanted to remind you guys I'm very appreciative of the quality of work going on and the value I feel I am getting for my money.
Have a GREAT day!
Jerry Bahr
Online Review by Kevin Wallace in Manteca Ca
Awesome job!! They were very professional and helpful from the begging to the end. They did everything they said they would and more. I am very impressed and would recommend them to friends and family. Thank you Mark, Ron, Kevin, Craig, Alden and your entire crew!!! Job well done!!!
Kevin
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